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Paul Sherman

Selected Work

Case studies from recent product research and design work.

Thumbnail for Taking An AI-Powered Clause Library From Concept To Launch

Taking An AI-Powered Clause Library From Concept To Launch

I designed and validated a new-to-world AI-powered clause library for the Evisort contract management platform, resulting in a successful feature launch and a massive increase in user adoption within three months post-launch.

AI/ML Feature DesignDiscovery SprintsEnterprise SaaSHuman-AI Interaction
Thumbnail for Improving Product-Market Fit, Trust, and Conversion Rate for a SaaS Marketplace

Improving Product-Market Fit, Trust, and Conversion Rate for a SaaS Marketplace

My research and recommendations improved product-market fit, increased visitor understanding and trust, and led to a 100% increase in conversions.

Product-Market FitProduct-Led GrowthAI-Enhanced AnalysisSaaS Marketplace
Thumbnail for Building an Accessibility Evaluation Practice

Building an Accessibility Evaluation Practice

I built a repeatable three-method evaluation practice and applied it across multiple organizations, leading to better user experiences for my clients' customers and conformance with accessibility guidelines and standards.

AccessibilityWCAGProgram Building
Thumbnail for Designing a Real-Time Monitoring App For a Copper Ore Refinery

Designing a Real-Time Monitoring App For a Copper Ore Refinery

Using rapid discovery, facilitation, and design techniques, I designed and validated a predictive analytics application for workers at one of the world's largest copper mines.

Discovery SprintsIndustrial IoTPredictive AnalyticsMobile-First Design
Thumbnail for Improving An In-Car Navigation Product Through Field Research

Improving An In-Car Navigation Product Through Field Research

I identified key personas and unmet user needs for a next-generation navigation application, leading to a safer and useful in-car navigation experience.

Ethnographic ResearchPersona DevelopmentEarly-Stage DiscoveryAutomotive UX

Get In Touch

I'm currently exploring principal, staff, and director-level roles at companies building complex products. Open to strategic consulting roles as well.