Case studies from recent product research and design work.
I designed and validated a new-to-world AI-powered clause library for the Evisort contract management platform, resulting in a successful feature launch and a massive increase in user adoption within three months post-launch.
My research and recommendations improved product-market fit, increased visitor understanding and trust, and led to a 100% increase in conversions.
I built a repeatable three-method evaluation practice and applied it across multiple organizations, leading to better user experiences for my clients' customers and conformance with accessibility guidelines and standards.
Using rapid discovery, facilitation, and design techniques, I designed and validated a predictive analytics application for workers at one of the world's largest copper mines.
I identified key personas and unmet user needs for a next-generation navigation application, leading to a safer and useful in-car navigation experience.
I'm currently exploring principal, staff, and director-level roles at companies building complex products. Open to strategic consulting roles as well. Reach out if your team is working on wicked problems where rapid and valid research needs to be wired into how you make decisions.