Category Archives: Web

2003 Called…It Wants Its Error Message Back

File this under “anti-pattern”… here’s an error message I received from a web application when I clicked on something after I exceeded the automatic log out timer but the page didn’t refresh. Obviously this message is ugly and rude, but what else is happening here? Here’s a quick tally: 1. Dev-speak. Most of the message […]

eBay Made Me Think…But Not In A Good Way

[Note: this is a repost from the old UsabilityBlog. I’m just moving some “greatest hits” over to the new site.] Disclaimer: I am a user and fan of eBay. Just check out my profile – I’m a long time buyer/seller. When it comes to user experience, they do lots of things right. Here’s one thing […]

Don’t Make Me Register First

It’s 2014. Does anyone running an ecommerce site really think it’s a good idea to make people register for an account before allowing them to shop? I mean c’mon, any e-tailer with a lick of sense knows about lazy registration and guest-only checkout, right? Not this company. Here’s how I found this gem: while wasting […]