Category Archives: UX Practice

UX Kit: Updated For 2017

Here’s something for UX’ers and people who hire and manage UX’ers: I’ve updated the UX Kit for 2017. I originally created this document as a guide for product management and development teams that wanted to incorporate user experience research and design practices into their processes, but weren’t sure how to do it. Over the past […]

Now Available: UX Research Daily Recap Template

Here’s another resource that I wanted to share with the UX community: it’s a template and example for a daily research recap. I created this template as a way to quickly communicate research results to team members and stakeholders on a daily basis. One of the more important lessons I’ve learned during my UX career […]

Now Available: UX Project Planner / Tracker Template

UX’ers, I made a thing for you: I finally finished version 1.0 of an open source UX project planner / tracker template I’ve been working on. I created it as a tool to document a user experience project in an efficient and collaborative manner, as well as give clients/stakeholders visibility and accessibility into various aspects […]

My “UX Soft Skills Trump Coding Skills” Slides and Source Deck

I just finished presenting last week at EvolveUX 2016 on the relative importance of soft skills vs. coding skills for user experience practitioners. It seemed to go well. The audience was engaged and the Q&A went quite long. Always a good sign. The presentation is on Slideshare here. Source Keynote with speaker notes is here. […]

Upcoming Presentation: The Unicorn Is Dead

I’m excited to announce that I’ll be giving a presentation at the EvolveUX 2016 Conference on June 16 in San Francisco. The talk title is “The Unicorn Is Dead: Soft Skills Trump Coding Skills” and I’m fairly confident it’s going to spark some lively discussion. Here’s the summary: Good news everyone! UX salaries are up! […]

Good Article On Why We Still Need Personas

While reconnecting with my colleague Jan Moorman, now a UX researcher at Walmart eCommerce, I found an article she and another practitioner wrote about personas. The main points definitely bear repeating: Half-baked and research-free personas can do more harm than good. To be truly useful, personas should be based on actual research and should focus […]

Workshop Presentation: Embedding UX Into Your Processes

I was fortunate to be asked to run a half-day workshop at the UX Strategies Summit this week. The goal of the workshop was to provide attendees with perspective and tools to take a strategic approach toward embedding user experience practices and processes more deeply into their organizations. Enjoy.   Workshop: Embedding UX Into Your […]

The UX Kit Has Been Updated. Get It Now.

I’ve updated the UX Kit with some good stuff. What’s new? How about: Updated all the UX position descriptions. Added two new position descriptons – UX Strategist and Content Strategist / Information Designer. (At long last) Added a section discussing how UX and Agile processes can work together. Updated the salary info per the 2014 […]

Ethnography At The Speed Of Business

Here’s a talk I gave at the UX Akron meetup a few weeks ago. It’s all about how to move fast when conducting field research to discover user needs for new features and products. Enjoy. Ethnography At The Speed Of Business from Paul Sherman