Services

User Research

ShermanUX provides organizations with detailed and actionable user research data. With user research, product management, marketing, and development teams gain a deep and comprehensive understanding of their customers. This gives product teams the insights to make data-driven decisions about what to build and who to build for.

For user research projects we observe your users, determine what they do, how they do it, what tools they use and who they depend on to accomplish their goals. Then we bring back rich, qualitative descriptions of your users, their tasks, goals and objectives, their constraints, inefficiencies they struggle with...and opportunities for your organization.

Our research reports typically provide:

  • User profiles - descriptions of actual users, their roles, tasks, goals, and tools they use to accomplish their goals.
  • Personas - abstracted, data-driven descriptions of your target users, based on aggregated user profiles.
  • Business opportunities - opportunities we discover in the field that your organization is positioned to solve.

Pricing:
ShermanUX prices research services on an hourly or project basis depending on your needs. Contact us to learn more or to request a proposal.

Experience Design

We design and redesign desktop programs, browser-based applications, and mobile apps. We excel at business applications, ranging from small business software applications to enterprise-level products. We follow well-defined, agile design processes that are comprehensive in critical areas and timely. Your teams gain well-specified, clear and implementable design guidance and specifications.

Depending on the engagement, we typically produce these types of deliverables for our clients:

  • Scenarios, use cases, work flows, and information architectures.
  • Screen wireframes and prototypes.
  • User interface and interaction design specifications.
  • Visual designs, rendered in images or code depending on the need and technology stack.

Pricing:
ShermanUX prices design services on an hourly or project basis depending on your needs. Contact us to learn more or to request a proposal.

Usability Evaluation and Testing

With usability evaluation, product teams gain clear direction on how to improve products and better meet user needs. We can evaluate your current or proposed product/service to ensure that it's usable by your target user group.

Our evaluation services include:

  • Usability /evaluation - a professional assessment of your product's ease of use and overall user experience.
  • Early-phase prototype usability testing.
  • Late-phase prototype or "working system" usability testing.
  • Summative usability - an assessment of your finished product's usability.
  • Competitive usability testing - how your product stacks up against competitors' products.

Depending on the scope of the engagement, we can provide a quick-turn results readout or a a detailed report describing the usability and user experience issues we identified, as well the areas where your product or service is well-designed and usable.

Pricing:
ShermanUX prices usability services on an hourly or project basis depending on your needs. Contact us to learn more or to request a proposal.